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Can't Pay Bill Online

I am trying to pay my yearly $19.95 fee due for my verizon email domain name and it won't allow me to access my account or make a payment online. When I call customer service they tell me that I have to do it online and gave me a non-working web address. I need help in getting this paid ASAP so there is no interruption in my email services. Thanks you.

Comments

[Deleted User]

Hi lwaldron915,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

WARDAWG1

I'm having the same issue. I cannot pay my payment arrangement online and dont feel like paying a pay over the phone fee. HELP!

[Deleted User]

Hi WARDAWG,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Billant

I have been paying my bill on line for almost 2 years, and now I can't access that portion of the Verizon website. From the other complaints I have seen, it tells me that Verizon has a problem. What is the problem?

FiosFamily

I have been trying to pay monthly Verizon Fios bill online and it will not allow me to sign in. I need to pay my bill and I do not want to pay a fee for paying it over the phone. Can you please help me?

greghill

how do i get to the bill pay screen

ElizabethS

Please refer to this post: http://forums.verizon.com/t5/Verizon-net-Email/Email-Account-Password-Lockout/m-p/744863

This thread will now be locked to keep technical issues separate from this particular problem.

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