I want to compliment two Verizon employees involved in resolving a recent service interruption. I returned home on Wedneday and found the 'phone, TV, & Internet service had been down since Saturday. I got thru to Judy and she was able to schedule a tecnician for the following morning between 8 and noon. About 8:45, Ken called and said he'd be there in about an hour. He arrrived in almost exactly an hour. He diagnosed the problem and began repairs immediately. By about 11:00 am, all was back in operation. My complements to both Judy and Ken and to Verizon for having such efficient, knowledgeable, and courteous employees.
