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Download starts with full speed. then few seconds later it drops down to 50kb/s
If I connect to a VPN service and then download the same file the speed remains high and stable.
?
there TOS says they don't, but that doesn't mean it's not a bad path, or a congested peering point.
you'd need a traceroute to upload.to and also from upload.to back to you to find out where.
If you can access your router, do the following, and you'll hopefully be working in 5 minutes.
Actiontec MI424-WR - RELEASE DHCP
Click on MY NETWORK icon at the top.
Select NETWORK CONNECTIONS from the menu on the left.
Select BROADBAND CONNECTION (coax or ethernet) depending on your connection to the ONT.
Click SETTINGS
Click RELEASE
Click APPLY
Disconnect the router immediately to prevent it from re-requesting a DHCP lease ---- wait 5 minutes, and turn it all back on and try again
Also from my experience, those sites down't have a great upload speed to begin with, so double check their support forums for the max upload speeds to their servers and also check what their subscription rate is. If everyone is sending 50 mb uploads, there's a certain point where upload.to won't be able to accomodate everyone doing that. they may (likely) don't have the capacity at certain times of the day
I am actaully having a premium account with uploaded.to and never experienced this issue with my previous provider.
I just moved to verizon 2 weeks ago and since then I see this behaviour.
I have no download or upload limit to uploadet.to
I mean it`s odd to see that, but if I use a VPN service all is fine? Clearly Verizon is artificially slowing the speed towards their servers?
Tracert looks fine, it times out only on the 5th hops, everything is below 80ms.
Assuming the OP correctly notated his transfer rate as 50 kbps, this is only 0.05 Mbps which I doubt would overload any server or connection.
Also strange that using a VPN would make faster because the overhead of a VPN connection normally slows a connection by 10% - 50%.
That would only be clear if you had a reverse trace from upload.to, without that it's an inference
If you get that we can look at the trace's. might be a bad asymetric path, or bad load balancing.
Have you tried rebooting the ONT and or getting a new IP route via the method above?
It would actually be interesting seeing a trace with and without the vpn.
Comparing those two you could probably see where the issue is, what hop/router is being bypassed etc.
Yes, I rebooted the ONT yesterday and released the DHCP / renew IPs 3 times since yesterday.
tracert without VPN
Tracing route to uploaded.to [81.171.123.200]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.5] 2 7 ms 7 ms 7 ms l100.nwrknj-vfttp-163.verizon-gni.net [108.35.14.1] 3 10 ms 7 ms 10 ms g1-3-0-0.nwrknj-lcr-22.verizon-gni.net [130.81.223.174] 4 8 ms 9 ms 9 ms ae4-0.nwrk-bb-rtr2.verizon-gni.net [130.81.199.194] 5 * * * Request timed out. 6 8 ms 9 ms 9 ms 0.ae2.br2.nyc4.alter.net [140.222.229.93] 7 48 ms 35 ms 46 ms 204.255.168.174 8 52 ms 52 ms 52 ms 63.243.128.70 9 * * * Request timed out. 10 * * 51 ms if-3-2.tcore2.aeq-ashburn.as6453.net [216.6.87.9] 11 51 ms 52 ms 52 ms if-2-2.tcore1.aeq-ashburn.as6453.net [216.6.87.2] 12 51 ms 50 ms 50 ms 66.198.154.186 13 53 ms 53 ms 53 ms unknown.prolexic.com [209.200.144.159] 14 50 ms 48 ms 48 ms unknown.prolexic.com [209.200.144.111] 15 48 ms 47 ms 47 ms unknown.prolexic.com [209.200.144.77] 16 53 ms 53 ms 53 ms unknown.prolexic.com [209.200.144.35] 17 124 ms 126 ms 125 ms 209.200.172.118 18 121 ms 122 ms 121 ms 81.171.123.200Trace complete.
tracert with VPN
Tracing route to uploaded.to [81.171.123.200]over a maximum of 30 hops: 1 46 ms 46 ms 44 ms speedtest.air [10.4.0.1] 2 * 43 ms 43 ms unknown-client.static.huge-dns.com [198.203.28.41] 3 43 ms 41 ms 42 ms core.jax.1.2.12.hugeserver.com [198.205.112.213] 4 43 ms 43 ms 41 ms ve103.e2-13.core-b.jcvnflcq.as19844.net [198.205.127.13] 5 51 ms 53 ms 50 ms ae5-162.atl11.ip4.gtt.net [173.241.128.137] 6 89 ms 90 ms 93 ms as2914.atl11.ip4.gtt.net [173.241.130.98] 7 * 87 ms 90 ms ae-8.r20.asbnva02.us.bb.gin.ntt.net [129.250.5.214] 8 87 ms 86 ms 86 ms ae-1.r06.asbnva02.us.bb.gin.ntt.net [129.250.7.25] 9 66 ms 64 ms 67 ms be-30.r04.asbnva02.us.ce.gin.ntt.net [165.254.191.118] 10 77 ms 78 ms 78 ms unknown.prolexic.com [209.200.144.159] 11 76 ms 76 ms 74 ms unknown.prolexic.com [209.200.144.111] 12 78 ms 77 ms 79 ms unknown.prolexic.com [209.200.144.77] 13 66 ms 67 ms 68 ms unknown.prolexic.com [209.200.144.35] 14 156 ms 156 ms 842 ms 209.200.172.118 15 173 ms 157 ms * 81.171.123.200 16 157 ms 156 ms 156 ms 81.171.123.200Trace complete.
dl speed without VPN at the beginning, i am on verizon fios 75/75
towards the end this happens, ALWAYS, it will drop down below 100kbs later on
dl speed with vpn at the beginning
towards the end
in the first trace, it's good in vz network but your latency comes at 204.255.168.174 which is verizon, from what I can tell. I did a who is and I get swipper swipper@verizonbusiness.com and THEN it gets double as bad when it gets to your ISP.
I would email them and see if you get a response. OR try to open a chat or phone ticket. the MS times are so low they might not care, but that's the only indication I See in the tracert. THE PROBLEM with traceroutes, is that it measures round trip latency, but doesn't display round trip paths, it only shows you the forward paths, and that's why it's important to get the reverse traceroute, to see where the real problem is. the reverse trace will show paths that you don't even know exist, and may point to the real problem.
Follow up question, is it ever better one time of the day vs another?
Hubrisnxs - what does releasing the DHCP do, and how would it speed up the connection?
Verizon has several routers in area's, so releasing the ip in the attempt to get onto a new ip and a new route, would only speed it up if there was a bad route between point a and b.
If there was a nasty hop for example taking a lot of traffic and was congested, getting a new ip might help route "around" that particular router.
Hubrisnxs thanks so far. It does not matter at what time at the day I try that, same issues.
I will email them. What should I tell them in detail? I have tried to call in but the support just suggests the usual stuff like reboot and reset router, they don't seem to have a clue ...
Also how do you know it is swipper@verizonbusiness.com ? I get along with that also others on the ipwhois. Well I sent an email to those now: 'swipper@verizonbusiness.com'; 'help4u@verizonbusiness.com'; 'swipper@verizon.com'
........
well this is funny, the issue seems to not be only with uploaded.to, here I am trying to download some episodes from www.dailymotion.com
tracert with vpn
Tracing route to cs129.adn.edgecastcdn.net [72.21.92.152]over a maximum of 30 hops: 1 * 55 ms 56 ms speedtest.air [10.4.0.1] 2 55 ms 55 ms 54 ms unknown-client.static.huge-dns.com [198.203.28.41] 3 58 ms 55 ms 55 ms core.jax.1.2.12.hugeserver.com [198.205.112.213] 4 54 ms 55 ms 63 ms ve103.e2-13.core-b.jcvnflcq.as19844.net [198.205.127.13] 5 61 ms 60 ms 60 ms ae5-162.atl11.ip4.gtt.net [173.241.128.137] 6 * 100 ms 99 ms as2914.atl11.ip4.gtt.net [173.241.130.98] 7 61 ms 61 ms 73 ms xe-0-1-0-21.r04.atlnga05.us.ce.gin.ntt.net [129.250.203.246] 8 60 ms 59 ms 61 ms 72.21.92.152Trace complete.
tracert without vpn
Tracing route to cs129.adn.edgecastcdn.net [72.21.92.152]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.5] 2 6 ms 5 ms 6 ms L100.NWRKNJ-VFTTP-163.verizon-gni.net [108.35.14.1] 3 12 ms 10 ms 11 ms G0-14-2-7.NWRKNJ-LCR-22.verizon-gni.net [130.81.189.118] 4 8 ms 7 ms 28 ms so-6-1-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.199.16] 5 * * * Request timed out. 6 47 ms 31 ms 28 ms 2.ae0.XT2.NYC4.ALTER.NET [140.222.227.27] 7 18 ms 10 ms 10 ms TenGigE0-7-0-4.GW5.NYC4.ALTER.NET [152.63.17.110] 8 * * * Request timed out. 9 9 ms 10 ms 10 ms nyk-bb1-link.telia.net [80.91.254.9] 10 10 ms 9 ms 9 ms nyk-b2-link.telia.net [213.155.130.28] 11 10 ms 9 ms 10 ms edgecast-ic-156943-nyk-b2.c.telia.net [62.115.8.234] 12 9 ms 8 ms 9 ms 72.21.92.152Trace complete.
speed with vpn
speed without vpn
i mean, seriously? what is this
It's 8:30 AM EST and I was able to download files without issues for 3 times now
Tracing route to uploaded.to [81.171.123.200]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.5] 2 6 ms 6 ms 6 ms l100.nwrknj-vfttp-163.verizon-gni.net [108.35.14.1] 3 9 ms 8 ms 7 ms g1-3-0-0.nwrknj-lcr-22.verizon-gni.net [130.81.223.174] 4 79 ms 8 ms 9 ms ae4-0.nwrk-bb-rtr2.verizon-gni.net [130.81.199.194] 5 * * * Request timed out. 6 9 ms 8 ms 9 ms 0.ae2.br2.nyc4.alter.net [140.222.229.93] 7 34 ms 34 ms 33 ms 204.255.168.174 8 52 ms 52 ms 53 ms 63.243.128.70 9 * 53 ms 52 ms if-14-14.tcore2.njy-newark.as6453.net [66.198.111.125] 10 53 ms 52 ms 54 ms if-3-2.tcore2.aeq-ashburn.as6453.net [216.6.87.9] 11 47 ms 47 ms 47 ms if-2-2.tcore1.aeq-ashburn.as6453.net [216.6.87.2] 12 50 ms 49 ms 49 ms 66.198.154.186 13 53 ms 53 ms 52 ms unknown.prolexic.com [209.200.144.35] 14 123 ms 123 ms 123 ms 209.200.172.118 15 123 ms 123 ms 123 ms 81.171.123.200Trace complete.
etms-no-replies@verizon.com contacted me yesterday stating creating a trouble ticket {edited for privacy}
They gave me this URL to check the status https://customercenter.verizon.com/., but I am not able to login into there, nor create an account?
I had trouble finding that IP too, and I ended up going to all-nettools.com to get the smart who is on it.
11:30 AM EST, same issues again with slow speed 😮
7:50 PM, got a new IP today leased from verizon support on phone
with vpn
Tracing route to uploaded.to [81.171.123.200]over a maximum of 30 hops: 1 41 ms 40 ms 39 ms speedtest.air [10.4.0.1] 2 39 ms 39 ms 39 ms unknown-client.static.huge-dns.com [198.203.28.41] 3 39 ms 39 ms 38 ms core.jax.1.2.12.hugeserver.com [198.205.112.213] 4 * 42 ms 39 ms ve103.e2-13.core-b.jcvnflcq.as19844.net [198.205.127.13] 5 47 ms 45 ms 45 ms ae5-162.atl11.ip4.gtt.net [173.241.128.137] 6 85 ms 87 ms 85 ms as2914.atl11.ip4.gtt.net [173.241.130.98] 7 * * 86 ms ae-8.r20.asbnva02.us.bb.gin.ntt.net [129.250.5.214] 8 78 ms 98 ms 78 ms ae-1.r06.asbnva02.us.bb.gin.ntt.net [129.250.7.25] 9 61 ms 61 ms 64 ms be-30.r04.asbnva02.us.ce.gin.ntt.net [165.254.191.118] 10 61 ms 62 ms 62 ms unknown.prolexic.com [209.200.144.35] 11 157 ms 154 ms 153 ms 209.200.172.118 12 155 ms 152 ms 164 ms 81.171.123.200Trace complete.
without vpn
Tracing route to uploaded.to [81.171.123.200]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.5] 2 7 ms 6 ms 6 ms L100.NWRKNJ-VFTTP-163.verizon-gni.net [108.35.14.1] 3 9 ms 8 ms 10 ms G0-3-4-4.NWRKNJ-LCR-21.verizon-gni.net [130.81.180.192] 4 34 ms 14 ms 15 ms ae0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.209.154] 5 * * * Request timed out. 6 7 ms 8 ms 8 ms 0.ae1.BR2.NYC4.ALTER.NET [140.222.229.91] 7 46 ms 47 ms 47 ms 204.255.168.174 8 54 ms 57 ms 58 ms 63.243.128.70 9 52 ms 56 ms 55 ms if-14-14.tcore2.NJY-Newark.as6453.net [66.198.111.125] 10 * 56 ms 58 ms if-11-2.tcore2.AEQ-Ashburn.as6453.net [216.6.87.137] 11 49 ms 50 ms 49 ms if-2-2.tcore1.AEQ-Ashburn.as6453.net [216.6.87.2] 12 57 ms 56 ms 53 ms 66.198.154.186 13 56 ms 55 ms 55 ms unknown.prolexic.com [209.200.144.35] 14 103 ms 104 ms 104 ms 209.200.172.116 15 134 ms 132 ms 135 ms 81.171.123.200Trace complete.
so the verizon tech called me this morning, telling me this issue was most likeley due to www.prolexic.com (last hops on the traceroutes.
they contacted the, they did not respond yet, but I should contact them too.
Then they closed the trouble ticket.
??? I mean really? the issue is if at all, between verizon and them, not me and them.
Still no fix in sight, prolexic is not responding.
Verizon should not advertise with 'the fastest internet on the planet for US' if they cannot promie that.
Guess I will downgrade to 25/25 since there is no point of having 75/75 if I cannot use that.
Thanks.
can't even watch a fricking series before going to bed, so frustrating
are you sure upload.to can handle uploads to you that fast? i know i do torrent downloads and they will range even with thousands of seeders and i get similiar results.
yes they are. I had never issues with Optimum before and uploaded.
Also no issues if I use the VPN, only with verizon.
