Sign into your Verizon Router / On the left hand side select " Change Wireless Settings " / Then select " Advance Security Settings " / Look for WPA2 and select it / Look down a little further and copy down the Verizon Default Pre-Shared Key and click applied /after that the same screen will pop back up and scroll down a little bit further and select the " 802.11 b/g/n Mode, click it and select Performance Mode, and click Apply. Don't forget that you will need to change the connect sign in on the wireless products. After that see if that didn't correct your wireless speed problem. I know this will correct your problem because I am in a two story house with the router upstairs. You can start testing your speed by your router, it should just about be the same as your hard wire connection at your computer. From that point on see it you can find a dead spot now. BTW, it you don't have the freeware program CrapCleaner I would also suggest to get it/ install it and clean out all your cookies and other crap before checking your internet speed. Their are also other ways to get even faster speeds but for now do this first. I have no idea why the Verizon Help desk doesn't suggest to their customers to do this first when they are having problems with their wireless internet speed. BTW, it you are using these settings wireless for PS3 you will need to install a second router because the router Verizon uses doesn't support the higher end settings for the PS3. If you know how to write "code" you can write a work around for it.I don't think Verizon would like it if I posted that work around for that...lol...good luck Mike