need to cancel service permanently

Kirie05

I can't find anything on verizon.net on how to cancel my service without saying I'm moving. I will be moving soon but my new place already has internet, so I don't need to carry it over. I tried the live chat and the "email us" option but they aren't available and I don't have a phone right now. Can somebody PLEASE help me?

Thanks,

Kirie05

Doug_VZ1

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details.

Please contact our customer service team via live chat or email at: http://www.verizon.com/contactus

I checked and the Live Chat option is avaialable, please click the link and give it a moment to load.

If you would like someone to contact you directly, please PM me and I will work to get someone to contact you.

Thanks.

Doug