Am due a check in the amount of over $250.00

flamagna

I cancelled my Verizon account, except for my cell phone, due to the over priced billing in Feb/March. Over a month ago, I received a letter from Verizon, stating that I am due a check due to an overcharge that I paid while Optonline took over. I am still awaiting my refund check.

I was thinking of returning to Fios, but I am not happy with the way your charges fluctuate from month to month with different specials. My friend got a great deal, but not it's changed again.

I need my money, so please send me my overcharge that I paid while I was paying Optonline and no longer with Verizon.

{edited for privacy}

I would appreciate a prompt response as I am very unhappy with your services.

Thank you, {edited for privacy}

somegirl

This is a peer-to-peer support forum. If you need something from Verizon directly, you'll need to contact them. There are options on Verizon's Contact Us page.