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Unable to pay my account on line

RealPerson2

My bill shows on line and when I go to pay it says zero balance.

Now if Verizon wants to give me a free month thats fine.

Lack of live people that know what they are doing is really annoying and will be considered upon renewal.

Would appreciate this to be corrected.

Comments

[Deleted User]

Hi RealPerson,

Sorry you are having difficulty with your online bill. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

RealPerson2

Thank you.

Court077

having the exact problem says my balance is past due but when I go to pay its say its paid in full. Please help!!

[Deleted User]

Hi Court077,

Sorry you are having difficulty with your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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