So, my two-year Triple Play agreement will be coming to an end in a few months. I log on, and I see an enticing message: Renew your bundle early at a great price! A few clicks later, and I discover that the "great price" is actually $20 more per month than what I pay now. And that's for the exact same services.
Verizon, I understand that renewing existing customers is not something you seem to care about, and that the great introductory offers are for new customers... but DON'T give me fake come-on "renewal" offers.