I cannot access My Verizon account from the 3.0 Verizon homepage when using the English language option to enter my User ID and password; I receive that 501/505 unsupported error message. However, if I change the English option to Espanol at the sign-in portal, the log-in process proceeds and successfully completes. I then revert back to English because this is my native language. I've seen one posting regarding this issue other than mine but no further discussion or possible solutions. Any solution oriented response on how to get the English option sign-in process to work properly would be appreciated.