In a circular process trying to correct some things on my new service and can not find a phone number for customer support-- very frustrating. Hampton Roads area of VA
1-800-VERIZON
You could also try getting help here. https://www.dslreports.com/forum/vzdirect
In addition to 1-800-verizon, you can try chat (option several menus down of Contact us https://www.verizon.com/support/residential/contact-us/homepage.htm), and twitter verizonsupport. There is no email and open forum support.
