Anyone on here had trouble getting their rental router removed from their account? The CSR on the chat insists he/she's seeing a router that was returned over a week ago online on my account??? It's impossible. I physically don't have it!!
Contact your states Public Utilities Commission or Public Service Commission or Department of Financial services (google for your state) file an online complaint or for faster service call them on the toll free number. Let them handle it.
Hi jyates,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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