I was a FIOS customer at westbury ny. However, I was shocked that the internet service was not as fast. Its possible beasue everyone near my house had verizon. I cancelled my service and asked ot pay cancellation. I was told to wait for final bill which was never sent. However months after I got a call form collection agency. I readily paid and they promised not to report me. Now I'm in the process of buying a house and see taht verizon did report this on my credit. Please assist me with removing this. I was thinking of verizon as a service for my new house as the new service. I have spoken to the departments supervisor and she refused to help and dosent are if i buy verizon or not. You might not care about one customer today but this is not good business
