Hi - I am new to Verizon and just moved into a new house. I am trying to connect my Verizon cable box to a Denon AVR 1513 receiver (the previous owners left it connected). I am able to get video to the TV but the audio is not going to the speakers when connected to the receiver. Here is what I have done so far:
- The tech installed the primary cable box in my bedroom. The cable box I am installing to is the secondary one (the smaller one)
- If I connect the HDMI that is connected to the TV directly to the cable box, I am able to get Audio and Video to my TV.
- I tried 4 HDMI cables connecting the cable box to the receiver to eliminate a bad wire.
- I am able to use the tuner on the receiver and can listen to music on the speaker so I know it is connected to the speakers properly.
- I know it worked b/c the previous owners had verizon and I tested it on my inspection.
My issue is somewhere between cable box and the audio to the receiver. I am hoping someone has had this issue before when their verizon was installed.
Thoughts? Any ideas are welcome. Thanks in advance!
Steve