Received the email today to register my Amazon gift card and receive via email in 24-48 hours. Followed the instructions to my login page - get to my account page and there's no gift card image to click on. Contacted customer service who could not help and told me to call Promotions. I spoke to a person there that told me they can't assist, but they can manually register the gift card for me, but I'll just have to wait...get this 30 to 60 days!!! It was a waste of time to here them say "there's nothing they can do and no one to escalate this too". He even recommended that I do not call customer service again for the reason "that it will get me more upset'. Seriously, Verizon need to do better for new customers. Can't help that once they get you to sign up you're then an account number.
They have no problem billing you before 30 days after installation, but somehow they think it ok to just say tough and deal with it to new customers.
BTW, if you have any questions regarding Amazon echo or prime you need to speak to another department.
