There were some service issues in the northeast today but they were resolved around noonish. Are you still having the problem?
This may all be very basic, especially to your network engineer husband, but....
If you're still having the problem, are you getting the slow download speeds via wifi or with a hardwired (Ethernet) connection to your router?
What results do you get using the Verizon speedtest: http://my.verizon.com/services/speedtest/
And what results at www.speedtest.net?
That additional info may help a fellow user here on the forum suggest where the problem lies and what you might do about it.
The same here (started July1).
If somebody have a twitter account - can we start a viral campaign?
I'd say it's probably the same issue that has been going on almost a year now. Verizon refuses to fix/upgrade their peering agreements with providers like AWS (At least in the North East) which makes dropbox and a host of other sites very slow.
I wish Verizon seemed to care but not only do they not fix the problems they don't even communicate to their customers.
As soon as comcast provides me with > 500/500 that I have with FIOS now, I'm gone. Verizon is becoming worse than Comcast which is no small feat.
500/500?.. We barely have 2/10 download/upload right now. I wish we would have 10% of your speed.
That was my point though, I pay for 500/500 but there are a slew of major sites I do not get anywhere near this due to poor peering.