ON APR 23 2014 THE SUPV AT THE CUST SER CENTER AGREED TO A SET AMT FOR MY VER FOIS CHARGES & BILL AMT. THIS STUCK FOR AWHILE THEN THE BILL STARTED TO CREEP HIGHER EACH MONTH AND THEY WOULD SAY THERE WAS NO NOTES IN THE HISTORY OF AGREEMENT. THEY LIE, AND DECIEVE THERE SENIOR AND DISABLED CUSTOMERS!!!!!!!!!