My remote will not control the volume.
@bon1950 wrote: My remote will not control the volume.
Well it could be a bad remote and if you call 1-800-VERIZON they can replace it.
now if it’s anything like with cable and their set top boxes it may need to be paired.
if this a personal remote which the stores sell it may not function with Verizon set top boxes.
I found this link on the forum. https://forums.verizon.com/t5/Fios-TV-Technical-Assistance/How-can-I-get-the-volume-control-on-my-FiOS-remote-to-change-the/td-p/246987
https://www.verizon.com/support/residential/tv/equipment/remote-control
Found another web link.
