Hard Credit enquiry from Verizon EAST - not a customer, never signed up

Question

I am trying to reach somone in Verizon to have the hard credit pull reversed.  A couple of months back, I had checked prices online for my home address without setting up any new service and no appointment. I had also called to enquire about getting FIOS service. I had no idea that my credit report would be hard pulled. Today when I got my credit report I see a hard pull around those dates that I made those enquiries. I have not authorized this hard pull. I do not have Verizon srvice in any form. Can you please forward to me to the right person/department to handle this?

Thanks,

Harish

MrMatthew1 · Accepted Answer

Hi shenoyh

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.