canceled my account on tthe 5 of the month. My bill cycle is due the 1st, so theoretically I owe them for 5 days. NOPE- they want a full months bill again, stating they will pay me back later. THis is called floating money, you do this times 100K customers and you have a whole new revenue stream and is unethical. I am sure that once my refund comes, that too will have issues. Glad to have canceled and this little 'end game' gimmick assures me I will never return.