Is it possible at all to order FiOS service, using only my own router? I believe this requires the ONT to be Ethernet-enabled instead of coaxial.
Any one have luck with getting this done?
Yes, you can do that. All you really have to do is explain to the installer when he comes that you want the connection over Ethernet to your own router.
Another helpful thing to do is run the ethernet cable already from where you will be having the ONT installed to the router, this speeds up the process and makes the installer happy.
Will you be ordering FiOS TV as well? If you are, there are some changes that need to be made (you will have to keep the Verizon router on your network to give the TVs data).
If your not ordering TV and have internet only, then this process will be super simple. Some installers are fine with activiting ethernet immediately, others sometimes push you to go with Coax. Either way keep pushing for the ethernet port to be enabled.
Hope this helped.
Thanks for your reply!
I won't be ordering FiOS TV at all. What I'm looking to do is opening a new account for FiOS Internet without having to own/rent the Verizon router at any point in time. I'm hoping that I can just plug my Ethernet-enabled router into the ONT. Will I encounter any issues?
My concern is that the Verizon rep, who processes my order, will likely want to ensure that I have a Verizon router at my residence. Any experiences with this?
@JustinG wrote: Yes, you can do that. All you really have to do is explain to the installer when he comes that you want the connection over Ethernet to your own router.Another helpful thing to do is run the ethernet cable already from where you will be having the ONT installed to the router, this speeds up the process and makes the installer happy.Will you be ordering FiOS TV as well? If you are, there are some changes that need to be made (you will have to keep the Verizon router on your network to give the TVs data).If your not ordering TV and have internet only, then this process will be super simple. Some installers are fine with activiting ethernet immediately, others sometimes push you to go with Coax. Either way keep pushing for the ethernet port to be enabled.Hope this helped.
If you place the order online for equipment you can choose customer supplied router.
As Speedy said above, checking out online will be the easiest way to tell Verizon you don't want their router.
Now as for problems, its very unlikely that you will have any issues with your own personal router on the Verizon network, after changing over 8 Verizon routers at 8 different locations, I have yet to encounter a problem with any of them. Be sure to come back and post for help if you do have any questions about your router/setup
Thank you both for your help!
I managed to get my 50/50 ordered in store, without equipment rental. In addition, I contacted Tech Support online and they switched my ONT onto Ethernet.
However, I'm not able to get a DHCP lease facing Verizon's end. Is the Verizon backend expecting an Actiontec/Verizon-brnaded MAC address?
Are you getting a link light on both ends (ont and router)?
@matthewhuie wrote: I contacted Tech Support online and they switched my ONT onto Ethernet.
I contacted Tech Support online and they switched my ONT onto Ethernet.
What exactly happens when they switch someone to Ethernet? Is can't be just that a C5/C6 cable is used after the ONT, can it? Do they do something further up the network? Does the content of what's coming on the fiber optic cable change and, if so, what is it?
@BigbirdPhila wrote: @matthewhuie wrote: I contacted Tech Support online and they switched my ONT onto Ethernet.What exactly happens when they switch someone to Ethernet? Is can't be just that a C5/C6 cable is used after the ONT, can it? Do they do something further up the network? Does the content of what's coming on the fiber optic cable change and, if so, what is it?
They change the ont setting to output the ethernet signal to the ethernet port and then reboot the ont.
@matthewhuie wrote: Thank you both for your help!I managed to get my 50/50 ordered in store, without equipment rental. In addition, I contacted Tech Support online and they switched my ONT onto Ethernet.However, I'm not able to get a DHCP lease facing Verizon's end. Is the Verizon backend expecting an Actiontec/Verizon-brnaded MAC address?
No, the device can be anything that handles ethernet.
Did you test the ethernet cable you are using to make sure it is good?
Try connecting your machine directly to the ont ethernet port and see if it gets a dhcp address
@viafax999 wrote: They change the ont setting to output the ethernet signal to the ethernet port and then reboot the ont.
What's on the fiber optic line *before* they change the output of the ONT to be Ethernet? When it was coax, what was being transmitted differently from when it was switched over to Ethernet? ,
No IPv6 support, although it is coming at some point. The smallest Verizon should ever offer is a /64 subnet. Anything smaller than that breaks all sorts of stuff, and makes the transition to IPv6 a bit more messy.
Verizon doesn't send a DHCPOFFER until the DHCP Lease has expired. This can take a few hours of leaving the ONT running with the router powered down. When you change from Coax to Ethernet, the MAC Address changes. I assume you've tried this already, but leave the router off while you're out and about, then turn it on.
If you don't want to a wait a few hours, ask Verizon FSC to release your DHCP Lease. This should fix the problem you're having.
@matthewhuie wrote:The Ethernet cable is fine. From a packet capture, I'm not getting a DHCPOFFER back from Verizon's end, whenever a request is sent.Anyone know if additional setup is needed on Verizon's end?On a side note, does Verizon have any native IPv6 support? If so, how large of a subnet block is assigned to each customer?
Does your packet capture show anything arriving via the ethernet port?
Did you try connecting another device, other than the router, to the ethernet port?
I can see some broadcast frames coming through Ethernet, but that's about it. I've tried different devices, but no luck.
Does Verizon do any sort of port sticky or DHCP MAC address sticky? I've read articles about people needing to clone a MAC address of a previously connected modem/router (whether it be Verizon-branded or third-party). Since I haven't had any previous equipment connected, how can I get Verizon to authorize my device?
@matthewhuie wrote: I can see some broadcast frames coming through Ethernet, but that's about it. I've tried different devices, but no luck.Does Verizon do any sort of port sticky or DHCP MAC address sticky? I've read articles about people needing to clone a MAC address of a previously connected modem/router (whether it be Verizon-branded or third-party). Since I haven't had any previous equipment connected, how can I get Verizon to authorize my device?
At this point I would believe you need to contact support. As you've never had a device connected there is no issue with stuck dhcp assignments. There is nothing that Verizon has to do once they have enabled the ONT ethernet port correctly. It would seem that you have a defective ONT or they didn't activate the ethernet port correctly. Either way tech support should be the people to analyze that
