Account name change - divorce

Hi - Do to a divorce, I would like to change the name on my Verizon Fios account from my name to my ex-wife. I cannot find instructions on-line on how to best accomplish this change. My ex-wife has called Verizon, but the respresentation wanted to sell her a new package which would also involve getting a new home phone number. Our goal is to leave the package and services unchanged adn simply change the account name from my name to her name. Please advise. Thanks.

Accepted answers

AnnieS1

Hi rm9x,

Just a friendly reminder, this is a forum where users help other users.

It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:

http://www.verizon.com/contactus

Choose “Live Chat.”

If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

Regards,

AnnieS

All comments

AnnieS1

2233dodo

yousry william

draya_Yakes

Maybe they're asking the forum... like I AM because your REPS won't give a CLEAR ANSWER!! Also... why is this info NOT on your website???????

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