Like a few others, I feel duped by the test drive package. When I started my service I was informed I could keep my package and there would be no price changes. Apparently, that's not the case. I can keep the same package - for $80 more. What's more, the front page package offers the same services for a 24 month package - at the $79.99 price. That's unusual, is it not
The online CSR has heard this before from others, and was of little help to resolve my concerns. I have no other recourse but to file consumer complaints. I love my service and I love the internet, but I do not like being misled.
PS - Get your act together. The site is not intuitive, and the "recommendations" do not appear (I have pop-ups allowed).
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