It sucks!!!! Customer Service Sucks! !!!! Waiting for many months for 2 payments to transfer since May/June....I've called several times to ask that 2 payments I made to a previously closed account that I had with Verizon be transferred to my new account $400 total. I wish they had ATT Uverse here. I like their service better and definiately they help resolve issues. I have gotten nothing but the run-around. Dropped calls and dropped issues. Who's helping the customers resolve real problems. It seems the transfer request was never processed; notes gone, etc. etc.
2nd time calling today; and trust me I dread calling.
Where do I turn????? Now I'm told to call another number. And put in the request again or I suggested maybe I'll ask for a refund. You can tell that the reps that answer the phone don't really care and it seems like they are used to this! I am seriously considering cancelling my service!!!!!
