I have spent all day trying to get my internet issue fixed! On hold for over an hour, tried chat, call back... neither work, just freeze page... I finally spoke to someone who couldn't fix my issue, said he'd have someone call me back at 3... again almost an hour later and no call. Internet is still jacked up. Why is Verizon so frustrating???? There isn't even a place to file a complaint!!! You'd think they'd want to know about their **bleep** service! Funny, the server reported an error and can't post... This company is unbelievable!