Hello Verizon,
I was a loyal customer of Verizon since November 2011. I closed my account in July 2015. Later, a collection agency contacted e via mail to pay remaining $66. They offered me an option of paying the amount in 2 installments. I paid my remaining balance in 2 months ( $33 per month).
Recently, when I checked my credit score and report, I saw Verizon reported it as "unpaid/delinquent" to all 3 credit bureaus. That caused my credit score to go down from "Excellent" to "Poor". The negative remarks by Verizon on the credit reports will last for 7 years just because I paid $ 66 in 2 installments?
I really think this is not fair. I was a customer for almost 4 years and had been paying more than $90 per month. I was never late in those 4 years. I have paid the last amount as soon as the collection agency contacted me.
I kindly request Verizon to retract this negative reporting from all three credit beueaus. If you have any questions or want discuss this futher, please contact me via phone or email.
