Have had a credit on my account for more than 120 Days and have not been reimbursed.

Stulgs

I've had a credit on my account for over 120 days for an amount over $260.00 that I have yet to receive.

I've spoken to many representatives all giving me different answers on when I will get my refund.

I've received estimates of timelines from 15 business days, to 90 days, both of which have been grossly surpassed.

I'm not sure what other options I have, but I'm extremely dissapointed.

ElizabethS

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.