My fairly new Fios Interface box (July July 2018) all of a sudden displays a Red Video error light. All the other lights are green. My service is working fine; phone, internet, TV. I have reset the moden and the box. When i contacted Verizon chat - they said eerything is normal and its just a 'glitch'. There is no such thing as a glitch, there is something wrong.
Verizon does not want to troubleshoot any further.
any advice?
