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Need to switch to a wired connection

I've been haveing problems with my wireless connection. It keeps droping out and I have to reconnect every 10 or so minutes. My computer sits next to my router and I'd like to use a wired connection. I have an ethernet cable connected and set up a broadband connection. When I try to connect it asks for a user name and PW. I use the only one I know that works at Verizon but I get an error back. Can you tell me what I'm doing wrong. First it says connection through WAN Miniport (PPPPOE) then Error connection Error 651.

Thanks

Comments

Silverado44

Its asking for the router user name and password, if you didnt change it in the router then its the default user name and password which is on the ID tag on the router.

CRobGauth

I beleive that if you set up a broad band connection, it may be trying to connect to a raw connection, not via a router.

There should be nothing to set up.

Just plug the cable into your ethernet port.

PC should enable DHCP, get an IP address.

You will then get a pop up asking you to classify connection for security purposes.

marcmoran1

Hi, Thanks for your response,

I loged into my router to make sure that I had the correct u/n and PW. This is the error I get.

marcmoran1

These are the connections I have.

marcmoran1

Local area connection is disabled (notice the red x). I think this is the one you are referring to. When i click 'diagnose' I get 'plug an eithernet cable into the network adapter' I've tried several different ones and the Network adaptor socket has several blinking lights that start blinking once the cable is inserted. Could be the network card is faulty.

smith6612

Wouldn't hurt to try updating the driver for the Ethernet adapter. Just in case a Windows Update tried to update the driver, and installed a bad one 🙂

https://downloadcenter.intel.com/product/47620/Intel-82579LM-Gigabit-Ethernet-PHY

Blinking lights on the NIC is a good sign. Means the device isn't completely dead.

You can also delete the "Broadband Connection" connection from your Network Connections. It is unneeded, and is useful only for Mobile Aircards or DSL.

marcmoran1

I have checked my driver status at Dell and Uuiblue Driverscanner. The Dell reports

At the Intel site Revs only go back to 18.4. When I try to install the latest I get:

I've tried to uninstall it 4 or 5 times followed by installing the Intel driver. Each time seems to work but it fails and the old driver comes back

It doesn't show up but after the error message it reapears. I've tried disabling and deleting.

Not sure how to replace a driver that you can't get rid of!

Marc

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