So after being without service, ( phone & internet) from Sept 6th to Sept 21st, and staying home from work 2 half days, which neither time did a tech show up, then the service tech fixing my problem late on the 21st, when I wasn't there, I've evidently supposed to pay my full monthly payment, plus a $5.00 charge on my previous months bill, because I had no service to pay my bill online on time, like I usually do.
It doesn't seem right.
