I got multiple emails stating that my $200 is ready to be redeemed towards Google and/or Nest products but I follow the links and add eligible items to my cart but I never see the $200 credit when I get to the payment page. No discount code was provided and the email does not provide any specific instructions. I've chatted with 2 different agents who both said the link should be valid so they don't know why its not working and there is nothing they can do. This is RIDICULOUS!!!!!!!!!!