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I am a new customer and so far customer service has been absolutely horrible.....
Wish i never signed up.
I just got my first bill which is alot higher than i was quoted by the representative-i feel like i got scammed......
Hi willy1969,
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
Hi, i called twice and got disconnected-unfortunately i gave up and just paid the bill. As of yet, me questions have not been answered and i feel very frustrated. I will not consider Verizon for any further services.
You need to double check items. The first bill is often up to double not including any installation charges. They bill a month ahead.
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