billing problems

martinarory

when i log into my account online it shows one account number. when i recieve my bill in the post it has a different account number. i have called up customer service and gotten bounced around from differnt departments. and wasted hours on the phone. any ideas what i can do ? i want to pay the bill but finding it hard ..

[Deleted User]

Hi martinarory,

Sorry you are having difficulty with your account. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.