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Fios Tv App - No Devices Found - Cast or mirroring to Roku

DSLMan

Hello Everyone,

I am having a problem trying to cast or mirror from my cell phone to a Roku 3 equipped TV.

I can play Fios TV shows on my Android (ver 8.1.0) cell phone and on my iPad mini (iOS 12.5.6). This works fine. But as soon as I try to cast or mirror them to my Roku streaming device I get the following message:

"No Devices Found. To play on your TV, your mobile device must be connected to your home Fios WiFi router".

I only have one router, Ethernet connected to the ONT. And I get the same message on both my cell phone and iPad. The router is a MI424WR-GEN3I running 40.21.24.

All software is at its highest levels supported by the devices. Fios Tv version 5.2.

Any thoughts? Thanks...

Comments

dexman

Off the top, I would replace the 424 router. It hasn't been receiving any sort of security or performance updates from Verizon or Actiontec for quite a while.

DSLMan

Thanks, The 424 router is as old as dirt... But it is a workhorse... It just keeps on running...

I was hoping that was not the fix.

dexman

It may not necessarily be the cause. It was just an observation. 🙂

I don't subscribe to streaming services, so I can't say if the 424 is the cause or not. 🤔

clem21

@dexman wrote:
It may not necessarily be the cause. It was just an observation. 🙂

I don't subscribe to streaming services, so I can't say if the 424 is the cause or not. 🤔

I believe the Roku has to be registered on the home network as a streaming device before you can cast to it. I'd reset the Roku and see if it asks for authorization when it reboots. If that doesn't help, try calling billing, explain the problem and have them re-authorize your account for streaming.

DSLMan

OK, I tried upgrading my router (as suggested) to a Verizon Fios Quantum G-1100.

Sadly to say, it changed nothing and I still have the problem.

I thought someone else would have had this problem before.!?!?

Just to review, I can watch my Fios TV on my cell phone, but when I try to cast the shows from my cell phone to my Roku/Tv, I get "NO DEVICES FOUND"... The strange thing is when I try to cast from my YouTube app on my cell phone, it finds my Roku system and works perfectly fine.

clem21

@cableboy wrote:
OK, I tried upgrading my router (as suggested) to a Verizon Fios Quantum G-1100.

Sadly to say, it changed nothing and I still have the problem.

I thought someone else would have had this problem before.!?!?

Just to review, I can watch my Fios TV on my cell phone, but when I try to cast the shows from my cell phone to my Roku/Tv, I get "NO DEVICES FOUND"... The strange thing is when I try to cast from my YouTube app on my cell phone, it finds my Roku system and works perfectly fine.

Are you trying to cast the app to the Roku or are you trying to use screen mirroring? I believe you can use screen mirroring, but not casting with the Fios app.

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