So last night some random person through Xbox Live messaged me and said if I didn't give him in game currency for a specific game he was going to DDoS/Dos (Distributed/Denial of Service) me. Of course I blew him off and just got off for the night. However he was serious and he did effectively boot me off of my WiFi. This is in fact illegal and multiple people and forums have told me I need to report this to my ISP - Verizon. However I have talked to 5 or 6 different customer service representatives over the course of 4 different phone calls. None of them know what a DoS even is nor what department/person i need to talk to to report this. If a representative who does know what I can do sees this I would appreciate some help getting this reported so Verizon can decide whether or not to follow up on this. Again I remind you that this is something illegal and something that should be followed up on however it is ulitmately up to verizon to decide this. Thank You