Child Item

Site Totals

61215 Questions Answered 267 Categories

Disable information bar

Hello. Please advise how to disable the new "information bar" that pops up over half the screen each time we change channels. It is slow and intrusive.

Also, any tips to speed up the channel guide would be much appreciated. It is very slow since the recent updates. I don't understand why it takes so long to change channels now. Thanks!

Comments

clem21

@Val1 wrote:
Hello. Please advise how to disable the new "information bar" that pops up over half the screen each time we change channels. It is slow and intrusive.

Also, any tips to speed up the channel guide would be much appreciated. It is very slow since the recent updates. I don't understand why it takes so long to change channels now. Thanks!

Try: menu>guide>now and next timeout, change it to 0 or 2 seconds to speed things up. Make sure last viewed guide state is enabled. Menu>Settings>system>television>default information bar should be checked, not information page. Also turn off the Last Watched Rail, then go into menu>settings>notifications>recommendations, promotions, and Guide banner and disable them. That should also speed things up.

Val110

Thanks, turning down the now and next timeout helped a lot! Unfortunately, the

Menu>Settings>system>television>default information bar

suggestion doesn't work. My only options under television are:

Auto Tune to HD Channels

Help

Last Watched Rail.

clem21

@Val1 wrote:
Thanks, turning down the now and next timeout helped a lot! Unfortunately, the
Menu>Settings>system>television>default information bar
suggestion doesn't work. My only options under television are:
Auto Tune to HD Channels
Help
Last Watched Rail.

Are you on Apr 6.9, 0r Apr7.0? The settings for the Info bar are in the same place for either firmware. Are you sure info page isn't selected instead of info bar? Try Menu>settings>notifications>guide banner>disable.

Menu should look like this:

Val110

Thanks for your continued help. I am on APR-7.0. As I wrote, when I follow

Menu>Settings>system>television

my only next options are (in order):

Auto Tune to HD Channels

Help

Last Watched Rail

I did it again just now to confirm.

Following your other instructions (including disabling the guide banner as you indicated) indeed got rid of the information bar pop-up every time I flip channels, but there is still an annoying delay each time the channel changes. Plus there is no display of the current channel.

Despite your generous assistance, there unfortunately seems to be no hope of tweaking the settings to return things to the former speed (which was already plenty slow).

Sephro1

The new features make the info button no longer work. The info bar nonsense is there forever. Is there any way to remove these horrific new “features”???

Sephro1

I was told technical support can remove this trash, will call tomorrow

clem21

@Sephro wrote:
I was told technical support can remove this trash, will call tomorrow

Try settings>notifications>guide banner>disable. Might help a bit. Also try menu>guide>settings>now and next timeout, change it to 2 or 0 seconds to speed things up.

WonderWarthog

How can one disable the information bar when watching a DVR? It is especially annoying that it shows up now when you jump - it didn't used to. And I don't need to see that I jumped 10 seconds each time. There should be an option to disable this nonsense completely.

clem21

@WonderWarthog wrote:
How can one disable the information bar when watching a DVR? It is especially annoying that it shows up now when you jump - it didn't used to. And I don't need to see that I jumped 10 seconds each time. There should be an option to disable this nonsense completely.

Try Menu>notifications>guide banner>disable.

WonderWarthog

I already had it set to 'disable'. That apparently doesn't matter when watching DVR.

Skizzie11

I already had the Now & Next Guide set to ZERO seconds because in the settings under zero it states “press ok to TURN OFF the Now & Next guide display during channel changes”. BUT IT DOES NOT WORK. It stayed up on the screen for a really long time under zero. So I changed it to 2 seconds and it goes away quicker.
I HATE THIS NEW FIOS because I spend so much time pushing exit, pushing info, pushing options, pushing settings and I never get to actually watch anything! I am looking at xfinity or anyone else at this point. FIOS SUCKS!

TruthAndHonesty

Once upon a time, via Settings, you could reduce the display time to 0 seconds and never see it. An obvious choice.

However/BUT with the 2022 software, the Info Bar (plus a -/+ indicator) is displayed for at least 1 second EVERY TIME the skip or replay button is pressed. WHY?????? WHY?????? WHY?????? We ALL know what we are watching and that we just pressed the Skip or Replay button. This stupid marketing trap to remind us of the Network only serves to drive customers AWAY. Verizon is proving itself as a cow to marketing demands. DO WHAT MAKES SENSE FOR YOUR PAID CUSTOMERS!!!!!!!

[Deleted User]

As this thread is now two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Child Item