Anyone ever experience anything as unbelievable as this??? Connected to Network but no Internet access for 48 hrs while I am supposed to be working from home! Tech over the phone gives up after about an hour and says we have to have service call at home but earliest available, 48 hrs in the future, When tech finally arrives, in about 15 minutes he fixs the problem and states, categorically that he was able to fix problem over the phone and that just what he did and people I spoke to should have been able to, as well. Better yet, told reason for problem was some cross-connecting my service to anoth in vicinity to fix their problem that was then NOT reversed when they finished! Wonder who I need to speak to now for remuneration for lost revenue when I could NOT work from home for 2 days?
