For some reason, on all my boxes, the icon next to "FiOS TV Home Screen" isn't showing up, it's just a square that says "Ima" in it. Is it like that for anyone else?
This kind of thing can usually be corrected by use the STB option to "fix my STB"
ON Stb Select
I've already tried that, and it didn't work. It's happening on all boxes. What is the "Home Screen" icon supposed to look like?
Its a Little red house
I just spent 45 minutes on the phone with a tech and nothing seemed to resolve the issue. I was told that the Menu icons usually update by themselves each time a software update is rolled out. I've noticed this happening for about 2 weeks. I asked when the next software update was scheduled and nobody seemed to know. Would anyone else happen to know if and when there will be an update?
Most of the icons do not come with the software update. They come from the server used to display the guide.
It is possible to get the software to reload, but you lose some things such as you favorites AND YOUR PARENTAL CONTROLS AND PURCHASE PIN. You do not lose recording and your scheduled recordings.
