I need to connect a device to the wifi network that only works with 24 GHz. My fios network doesn’t seem to have 2.4GHz. Both of its networks seem to be at 5GHz
@JohnJr1 wrote: I need to connect a device to the wifi network that only works with 24 GHz. My fios network doesn’t seem to have 2.4GHz. Both of its networks seem to be at 5GHz
I am assuming you are using the Fios Quantum G1100 Router?
it is possible your 2.4 Ghz is not turned. You don’t have (2) 5 Ghz and no 2.4
you have 2.4, 5, & guest WiFi networks.
in your manual it shows how to access your WiFi settings.
I was given no manual when Verizon instaled the router.
There seem to be two networks; one has -5G after the name, so I assume it is supposed to be 5Gz, and the other 2.4 GHz. But both seem to be 5GHz. Neither is 2.4.
@JohnJr1 wrote: I was given no manual when Verizon instaled the router.There seem to be two networks; one has -5G after the name, so I assume it is supposed to be 5Gz, and the other 2.4 GHz. But both seem to be 5GHz. Neither is 2.4.
https://www.verizon.com/cs/groups/public/documents/adacct/fios-qgr-userguide140925.pdf
The manual is on the router logon page. A link above is provided.
I have attached a adobe pdf with the manual. Both are not 5 ghz. the one that is 2.4 is the best for farther connections and the 5 ghz is faster but short range.
You could do a few things to see if it can be reset.
The first is to simply push the small reset button on the router. This will put it back to day one as made before use. The account name and password is located on the router on a sticker.
After its factory reset you can then login to the router and look and see if the three networks for wifi are there. 2.4, 5 & guest. Please remember the bands all have wifi passwords and they are on the routers label. You can change these passwords and SSID names if you desire but leave the wifi designations as to ghz alone.
Good Luck
Thanks very much for trying to help me. However:
Thee are not three networks, there are only two. One is FIOS-P55CQ, and the second is FIOS-P55CQ-5G. I know people think I am incopetent when I say there is no 2.4GHz network...However, I have seveal devices that only work on 2.4GHz. They will not connect here. But when I have taken them to other houses in the neighborhood they have no problem whatsoever connecting. So I am certain it is not the device that is at fault. What could it be other than there not being a 24 GHz network? When I connect my comuters, phones,etc to the two networks, one at a time of course, there doesn't seem to by any difference in downloading speed.
Just for minute suppose I am correct, and there is not 2.4 network. What can I do?
