I have made numerous attempts since getting my service installed on 10/21 to contact the company (chat sessions and actual people on the phone) to get the $200 I was promised for my signing up with a new contract. Everytime I talk I am told it is coming, you will get an email. I still have not received anything. I have a full screen shot of the intial full conversation when I signed up for this service. I would appreciate some accurate help. Thank you.
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