TV one remote motion sensor not working

The TV one remote is supposed to light up when you pick it up. It was working and then it stopped. It still lights up when you press a key but not when you pick it up.

I had Verizon replace the first remote, and the new one worked for two days and now the motion sensor on it has also stopped working (will not light up when you pick it up).

My kids use the remote too so is there some key combination that turns this the motion sensor on and off that they could have pressed? Or is this new remote also defective too?

Accepted answers

Bob2231

Try removing the batteries for five seconds and place them back in the remote. The remote will restart and the motion sensor should start working.

All comments

J-Roo

i have 4 and they all worked for a couple days and then stopped working. they light up when you press a button but not when you pick it up. very inconvenient when using in bed in the dark

quality control guys, come on now!

Bob2231

Try removing the batteries for five seconds and place them back in the remote. The remote will restart and the motion sensor should start working.

Tpf0802

Nope🤷🏼‍♂️

Utsteve98

Removing the batteries for a bit worked for me.

JonMaz

I just tried removing my batteries and then put them back in. A green light came on and my motion sensor is working again. Thanks for the tip!

PghLouAnn

This worked great. Removed the batteries, waited 5 or 6 seconds. Replaced the batteries and the cover. The small green light lit up then the entire remote lit up white them went out. Now when I pick up the remote the buttons are illuminated. Thank you for the fix!

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