WHY AM I BEING BILLED ALMOST $40 MORE THAN LAST MONTH? I DID NOT CHANGE MY SERVICE, AND I ONLY REQUESTED A NEW BOX BECAUSE MY FAULTY ONE KEPT FREEZING, SOMWHY AM I BEING BILLED FOR A NEW ONE??? IāM TIRED OF GETTING THE RUN-AROUND FROM VERIZON!!! š”š”š”
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