Getting emails from another verizon fios account

owehsq

I'm receiving emails from another Verizon account specfically about movie rentals that I did not rent. I called customer support and they only were able to help me stop receiving marketing emails (which I already don't) but did not seem to understand the emails were coming from another account, not mine. I have not been able to find any information to help with solving this problem on any forums or with contacting Verizon.

clem21

Post the problem here, it's a direct line to tech support. They may be able to help.

https://www.dslreports.com/forum/vzdirect