In March of this year I renewed my two year contract for tv,phone,internet. That seems to be my second mistake. After the past problems I encountered with customer service and bad information from reps which cost me more than I should have been paying, all on record. However the new contract seemed reasonable at the time. When I did renew in mid March I was sent an email from verizon with a approximate cost per month of 182.69. To me that means within a couple of dollars either way. My bill that came on March 31 was $201.87. Being on auto pay i did not noticed that it should have been pro rated for half a month. The next bill came in at 189.83 and that was only because I received a credit of $10.83 for cancelling the security bundle ( the charge for previous bill for bundle was $11.00 for security bundle .17 difference??) Now I know I am not going to get another $10.83 next month so by my calculations my bill will be back to $200.66. The supervisor I got on the phone still could not understand this and tells me my bill will be 189.83 which yes is better than $200.66 but still not 182.69 I have very little faith that my next bill will be near correct.
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