Cannot upgrade Service, Pending Orders?

cjefex

Been having this issue for maybe over a year now, Called costumer service multiple times and all they keep doing is transferring me to another representative. So I had to do a lot of re search my self since the Owner(s) of this company/division/department who hired their employees cannot help me at all. (Go hiring team!). Anyways, seems like I have multiple pending/competed orders that never cleared on my account. Any other suggestions besides calling Cosutmer SERVICE?

Error message im getting

We're sorry.
We are experiencing a temporary problem and can't continue your order at this time.
Please try again later.

[Deleted User]

Hi cjefex,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.