I do not want the new offer because it does not include HBO or SHO and after I pay to add them back the package would cost me $10/mo more than my current plan. I don't really care about an extra 25mbps and I cetainly don't want to pay Verizon a $149 "installation" fee for it. I already have a Netflix account and after the $149 "installation" fee the overall "savings" would be only $42.88. That savings would get eaten up by the extra $10/mo in four months leaving me to pay an additional $80/yr in excess of my current bill. So, I did nothing and as I expected, my monthly package went up $10 but it is still less than taking the new package and paying yet another fee for HBO & SHO.
But what I want to know is why On Demand and YouTube no longer load. There are quite a few shows that I miss in live time and I have been using On Demand a lot for a few years now. Suddenly it's just "loading" but never gets loaded. Interestinhg that it seems to coincide with the expiration of my old contract. Getting ready to bite the bullet and call customer service, let's hope I get someone who actually knows what they're doing!