Trying to watch on demand programs online, both in the OvationGo app and in Safari at ovationtv.com. When asked to login to my tv provider, Verizon, I keep getting the message that I need to upgrade my package to Preferred or Extreme. I have Preferred and have had it for several months. I can watch Ovation on my tv, but the login online for Ovation doesn’t recognize that I already have Preferred. I’ve cleared all related cookies but it doesn’t work. Any suggestions?
