Account in Collections

rph1126

Good morning.

I cancelled Verizon about a year or so ago. I was in the middle of a divorce and could not get the equiptment back from my soon to be ex husband. Now, I have a $1500 collections on my credit report and am getting non-stop calls from the creditor. If I return the boxes, will this debt go away?

Thank you for your help.

ThiaB

Hi rph1126,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.