Telephone service was supposed to be canceled as well as other issues

ainsleyvwood

please ask the pittsburgh elite service team contact me to clear the issues. i have already spent over 30 hours trying to rectify telephone issues to no avail and billing issues even longer.

[Deleted User]

Hi ainsleyvwood,

Are the issues you are currently having the same ones that you first posted about here:

http://forums.verizon.com/t5/FiOS-Internet/Issue-with-Elite-Retention-Team/m-p/621713

If so, would you like us to reopen the private support case?