I closed my account and when I got a bill paid in full 134.00, now I find out it was reported to the credit agency paid at collection which is now hurting my credit. I never got a bill before the one I paid. Would never let a bill go into collection. I have called Verizon collection dept about 6 times and no one will help and no supervisor is ever around and be told a supervisor will call me and as of today 5 days later, no call. I am still a customer of Verizon and no one wants to help get this fix. Because of the paid at collection on my report my score drop. its sad that no one can help find it the problem after being a loyal customer for over 5 years and 10 years with cell phone. Will not recommend Verizon to anyone, as they can ruin your credit. The account is now in my husband name and once contract is up. We will not renew along with our cell phone plan. Now I am not able to buy a home due to the credit report only verizon
