I went to pay my bill online like i have been for the past 2 years and this "thing" pops up and tells me that "i do not qualify to pay my bill with direct debit via online" that i must now pay by credit card???? huh? what? excuse me??? why? what's the problem and of course calling and getting NOBODY in customer service doesn't help the matter, but whatever!!!!
SO MUCH FOR PAYING THE BILL A COUPLE OF DAYS EARLY.....